Gigamed is committed to delivering outstanding performance and working closely with partners to expand coverage, increase sales, and provide consumers with exceptional experiences. Our operational excellence is built on a stable infrastructure with a strong foundation in Advanced Data-Centered Approach, Experienced Staff and Experts, and Digital Processes. In addition, Gigamed has advantages in diverse product categories, nationwide coverage, and a deep understanding of the local market. We respect our partners' business goals and offer a wide range of customized services and flexible business cooperation/partnership models, providing our customers with various options to optimize their business.
Daily, Gigamed delivers products to more than 25,000 pharmacies, thousands of retail chain stores, clinics, and hospitals across Vietnam.
Gigamed has established an "omni-channel" multi-channel customer access system that allows our partners and brands to effectively connect and interact with customers in real-time through all channels.
Gigamed supports partners in reaching out and caring for customers through commercial marketing plans and teleservices.
In parallel with Trade Marketing activities, teleservices directly reach out to customers through integrated platforms, including phones, chat applications, and social networks, to communicate key brand messages, obtain feedback, introduce products, share information, and facilitate direct sales.
Gigamed boasts a dynamic sales force with high expertise, market understanding, and a constant effort to learn and understand products. Our sales team is responsible for identifying potential customers to expand their business, actively monitoring sales to drive growth, and maintaining a close, supportive relationship with customers.
Leveraging strategic relationships with leading pharmacy retail chains in Vietnam and our nationwide coverage capacity, Gigamed offers a range of services to help our customers and partners seize opportunities to grow their business in the retail chains, including: Approaching target retail chains and negotiating to bring products into their catalog. Displaying products in the best locations. Featuring products in promotions and loyalty programs. Managing the implementation of activities at retail stores, including monitoring reports and sales.
With a partner network that spans across 63 provinces, including numerous hospitals, Gigamed is confident in providing consulting services and integrated solutions for customers seeking to invest and develop in the hospital channel in Vietnam.
Gigamed is constantly investing in and developing technological solutions to bring optimal business efficiency to our customers and partners.
