Gigamed - PRIVACY POLICY

PRIVACY POLICY

Commitment to Privacy

The protection and security of your Personal Data are very important to us. Therefore, our business operations comply with the current laws on Privacy Protection and Personal Data Protection. We hope the policy outlined below helps you understand how we collect, store, use, and protect your Personal Data, as well as the subjects with whom we are permitted to share your information. By using this website, you acknowledge and agree to the collection and processing of your Personal Data as described in this policy.

Personal Data

We do not collect any Personal Data from you unless you voluntarily provide it to us (via activities such as registration, participation in surveys, reporting adverse events, placing orders, etc.) and with your respective consent under this policy, or unless required by governmental authorities and applicable legal regulations for the protection of your Personal Data. Personal Data collected under this policy may include, but is not limited to, your name, phone number, email address, mailing address, and other Personal Data you provide to us defined in accordance with applicable laws (“Personal Data”). In case you are not the Data Subject of the Personal Data, you have confirmed that the Personal Data you provide to us has been lawfully collected on the basis that: (i) Data Subject has been informed about this policy; (ii) Data Subject has been notified of the processing of their Personal Data as per legal regulations; and (iii) the legal consent of the Data Subject regarding the processing of their Personal Data has been obtained.

Purpose of Processing

When you provide us with your Personal Data, we and/or our related parties will only process your Personal Data for purposes including:

Responding to your inquiries, recording adverse event reports, processing orders, or providing specific information upon your request. These data also facilitate our communication with you.
Storing and processing your Personal Data and sharing them with our affiliated companies and service partners to better understand your needs and improve our products and services.
Contacting you to support your needs or conducting online surveys to better understand your requirements. If you choose not to allow us to use your Personal Data for contact purposes with you (especially for direct marketing or market research), we respect your choice. We will not sell or market your Personal Data to any third parties.
Performing any additional tasks related to the original purpose for which your Personal Data was collected.
Preparing, negotiating, signing, and executing agreements with you.
Complying with legal requirements or competent government authorities or judicial authorities.
Necessary to establish or maintain legally required policies or protecting our legal rights.
Preventing fraud or other illegal activities, such as deliberate attacks on our IT network systems.

Parties involved in Processing Personal Data

We may store and process your Personal Data and share it with our affiliates to better understand your needs and improve our products and services; or.
We and/or third parties authorized by us and/or our partners, subcontractors, and suppliers, may collect, use, and process your Personal Data in necessary scope to execute contracts, process your orders, and comply with applicable legal requirements to ensure the security and privacy of your data; or
We may disclose your Personal Data to other entities if legally required and if such disclosure is necessary to comply with legal obligations.

If you choose not to allow the use of your Personal Data for communication purposes (especially for direct marketing or market research), we respect your choice.

Methods of Processing Personal Data

Your Personal Data may be processed for the purposes described above through one or many of the activities such as collecting, using, storing, modifying, sharing, transferring, deleting, or destroying the data, or other actions related to data processing in compliance with current legal regulations.

Rights and Obligations of Data Subjects related to Personal Data

Data Subject has the following rights concerning their Personal Data which we process, subjected to conditions regulated by applicable laws:

Right to Be Informed: Data Subject can know about the processing activities of their Personal Data.
Right to Give Consent: Data Subject can agree, partially agree, or refuse consent for the processing of their Personal Data.
Right to Access: Data subject has the right to access, view, modify, or request modifying your Personal Data stored by us, unless we are permitted to deny the request of the Data Subject in accordance with applicable laws or if it adversely affects the legal rights and interests of others.
Right to Withdraw Consent: Data Subject has the right to withdraw their consent given to us at any time. Withdrawal of consent must be presented in a format that can be printed, reproduced by writing, including in electronic or verifiable format. Kindly note that the act of withdrawal does not affect the legality of data collection, use, or disclosure of the Personal Data of the Data Subject based on their consent prior to the withdrawal.
Right to Deletion: Data Subject has the right to delete or may request us to delete their Personal Data, unless otherwise required by law.
Right to Request Restriction on Processing: Data Subject has the right to request us to restrict the processing of their Personal Data, unless otherwise required by law.
Right to Provide Personal Data: Data Subject has the right to request the provision to their Personal Data or request us to provide their Personal Data to other organizations or individuals when there is consent or authorization from Data Subject to us, as per applicable laws.
Right to Object to Data Processing: Data Subject has the right to object to the processing of their Personal Data to prevent or restrict the disclosure of Personal Data or the use for advertising or marketing purposes, unless otherwise required by law.
Right to File Complaints, Denunciations, or Lawsuits: Data Subject has the right to file complaints, denunciations, or lawsuits as per applicable laws.
Right to Claim Compensation for Damage: Data Subject has the right to claim compensation for damages when there is an act of violation of their Personal Data, as per applicable laws.
Right to Self-Protection: Data Subject has the right to self-protect as per applicable laws.

Furthermore, Data Subject has the obligations to their Personal Data such as: Self-protecting their Personal Data and requesting relevant other organizations or individuals to protect their Personal Data; Respecting and protecting the Personal Data of others; Providing complete and accurate Personal Data when consenting to the processing of Personal Data; and other relevant obligations as per applicable laws.

Personal Data processing timeframe

Our processing of Personal Data will occur within a reasonable timeframe aligned with the purpose of processing Personal Data and your requests (if any), unless applicable laws require or permit a longer or shorter data processing period.

Communication or information about usage

By using telecommunication services to access our website, your information (e.g., Internet address report) or your usage information (e.g., details about the start and end time, access levels, and information about the telecommunication services you use) may be technically generated and could include Personal Data. Where required, the collection, processing, and use of your communication or usage information will be carried out in accordance with Personal Data protection laws.

Automatically collected non-personal Information

When accessing our websites, we may automatically collect non-personal information (e.g., the type of internet browser and operating system used, the domain name of the website you accessed from, the number of visits, average time spent on the site, and the pages viewed). We may use this information and share it with our affiliates to monitor the appeal level of our websites and improve their performance or contents.

Protecting Personal Data against potential undesirable consequences and outcomes

To protect your Personal Data from any destruction, loss, or illegal or unauthorized alteration, Gigamed Pharmaceutical Co., Ltd. employs technical and organizational security measures.

Questions and Comments

Gigamed Pharmaceutical Co., Ltd. will respond to reasonable requests to review your Personal Data and to correct, modify, or delete any inaccurate information. If you have any questions or comments about our Personal Data Protection Policy, please send your inquiries and responses by clicking "CONTACT" or contacting us at the following address:

GIGAMED PHARMACEUTICAL CO., LTD.

13.05A, 13th Floor, Viettel Building, 285 Cach Mang Thang Tam Street, Ward 12, District 10, Ho Chi Minh City, Vietnam

Tel: +84 283 622 8894

To enhance our website, we will post updates to this Policy on this page. Please check this page regularly for any updates.

Cookies – Information automatically stored on your computer

When you visit one of our websites, we may store certain information on your computer as ‘cookies’ to automatically recognize your computer on subsequent visits. Cookies may help us in various ways, such as allowing us to customize a website more closely to your preferences, or remembering your password, upon your consent, to save time on subsequent logins. If you do not wish to receive cookies, please configure your internet browser settings to delete all cookies from your computer’s hard drive, block all cookies, or set to receive a warning before a cookie is stored.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google, Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyze how users interact with it. The information generated by cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services relating to website activity and Internet usage. Google may also transfer this information to third parties if required by law or if such third parties process the information on Google's behalf. Google will not link your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that doing so may prevent you from utilizing the full functionality of this website. By using this website, you consent to Google's processing of your information in the manner and for the purposes outlined above.